We take fulfillment personally.
With a success rate of 99.8%, which is higher than the industry standard of 97%, it’s clear we take this very seriously. But that’s only part of our business model. Alpacka takes fulfillment one step further with extra attention to detail. We follow your instructions on kitting and packaging your products, step by step. Our highly skilled, dedicated kitting team is trained to troubleshoot and perform quality control throughout the process, inspecting the product and its packaging to make sure that it meets your requirements. Our goal is to ensure your specifications are strictly followed.
So whether we are kitting or fulfilling, we take the extra time to call you and show you what we are doing to make sure we are getting it right. We are a partner and a resource for you, always ready to talk through your needs, provide recommendations and call on our resources when necessary. Whether your customer is an individual or a business, we put the same time and attention into each package we handle. We understand that the impression you make on your customer is in our hands, and we take that very seriously.
Starting small and planning big, we are on this journey with you. We’ve developed an infrastructure that allows for fast and efficient growth. We have proudly served a number of businesses, large and small, including:
When you choose us, you’ve got a partner who can shift with the ever-changing business landscape of your particular industry. With no stockholders or private investors to report to, our ownership structure allows for an incredible level of flexibility and quick decision making when you need it most. There are many challenging issues we navigate daily from delivery delays to customer demands, to changes in your PO. Whatever the challenge, we’ll work with you to find solutions and quickly move forward.